Support
Support for existing customers
Service requests, nomination help, document requests and claim support. This page is not a sales journey.
Documents
Statements, account or policy documents and copies of what you have already signed.
An existing investment, cover or loan
Changes to something already in place, including nomination updates, contribution changes and claim support.
Complaint
If something has gone wrong, use the grievance route. It is handled separately from any new enquiry.
Please do not send PAN, Aadhaar, bank details, passwords or health information by message. If any of these are needed, we will tell you the correct secure channel. Online client access is not switched on yet, so service requests go through phone or email.